Privacy Policy

Last Updated: 17th February 2025

At Triple R Tech, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our contact forms, or interact with our integrated services, including Facebook Messenger.

1. Information We Collect

We collect and process the following types of personal data:

  • Information You Provide Directly: When you use our contact forms, we collect your name, email address, phone number, and any other details you provide.
  • Website Usage Data: We do not use Google Analytics or other third-party analytics tools, but we may collect basic server logs, including IP addresses, for security and performance monitoring.
  • Facebook Messenger Data: If you interact with us through Facebook Messenger, Facebook may store your chat history, and we may access it to assist with your inquiries.

2. How We Use Your Information

We use the collected data to:

  • Respond to inquiries submitted via our contact forms.
  • Improve website functionality and user experience.
  • Communicate with you regarding our services.
  • Store and access chat history via Facebook Messenger to provide better customer support.

3. Data Storage and Security

  • Contact form submissions are emailed to us and stored securely on our website.
  • Facebook Messenger chat history is stored by Facebook and accessed by us as needed.
  • We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following cases:

  • With Service Providers: We may use third-party tools for email communication or website hosting that require limited data access.
  • For Legal Reasons: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Your Rights and Choices

  • You can request access, correction, or deletion of your personal data at any time.
  • If you no longer wish to communicate via Facebook Messenger, you can delete the conversation from your Messenger app.
  • If you have concerns about how your data is handled, you may contact us at ku.oc.hcetrelpirtnull@olleh.

6. Third-Party Links and Services

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites, so we encourage you to review their policies separately.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Triple R Tech
Email: ku.oc.hcetrelpirtnull@olleh
Website: https://triplertech.co.uk